Common questions and support documentation

• Can I cancel my agreement with Finwell Legal Services
• How do I get a statement of my account?
• Refunds
• Your Credit Score
• How do I initiate complaints or other questions?
• How does it work
• Why do creditors continue to phone or harrass me?
• Will your services reflect on the credit bureaus
• Negative Listing Investigation
• What is prescribed debt?

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• Can I cancel a service request after it has been made?
• What are the benefits of becoming a ResQme member?
• How does ResQme protect my personal information?
• How can I contact ResQme?
• What is ResQme?
• Where does ResQme operate?
• How do I update my personal information in the ResQme system?
• How do I sign up for a ResQme membership?
• What should I do if the ResQme app isn’t working?
• Can I request services for someone else?

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